Terms & Conditions
Terms & Conditions
(for Natulo — a brand of Consulting on Demand LLC)
Last Updated: July 2026 Effective: July 2026
1. Who You Are Contracting With
These Terms & Conditions ("Terms") are a binding agreement between you and Consulting on Demand LLC, a California limited liability company ("Company," "we," "our," or "us").
"Natulo" is a course brand and trademark owned by Consulting on Demand LLC. Natulo is not a separate legal entity, is not a party to this or any agreement, and has no independent existence. Every contract, invoice, payment, and legal obligation described in these Terms runs to and from Consulting on Demand LLC. Any reference to "Natulo" in these Terms, on our website, or in our course materials means Consulting on Demand LLC operating under that brand name.
These Terms govern your access to and use of our website, online courses, live sessions, digital materials, and related services (collectively, the "Services").
Contact: support@consulting-ondemand.com. Notice address: 40381 Trenton Ct., Temecula, CA 92591
2. Acceptance of These Terms
By checking the acceptance box at checkout, enrolling a student, or accessing course materials, you agree to these Terms, our Privacy Policy, and our Refund Policy, each of which is incorporated by reference.
If you do not agree, do not enroll and do not use the Services.
You represent that you are at least 18 years old and have the legal capacity to enter into this agreement.
3. Eligibility, Age Requirements, and Parental Authority
3.1 Minimum Age
Our Services are available only to students who are 13 years of age or older. We do not knowingly permit enrollment of, collect personal information from, or provide Services to any person under 13.
3.2 The Enrolling Adult
Enrollment must be completed by a parent or legal guardian who is at least 18 years old (the "Enrolling Adult"). By enrolling a student, the Enrolling Adult:
(a) represents and warrants that they are the student's parent or legal guardian, or are otherwise authorized to enter this agreement on the student's behalf and to consent to the collection of the student's information;
(b) represents and warrants that the student is 13 years of age or older;
(c) agrees to be personally bound by these Terms and to be jointly responsible for the student's compliance with them and for all fees; and
(d) agrees to supervise the student's use of the Services.
3.3 Under-13 Indemnity and Removal
If we discover that a student is under 13, we will promptly delete the student's personal information and cancel the enrollment with a refund of unused fees. The Enrolling Adult agrees to indemnify us for any claim arising from a false statement about the student's age. This Section 3.3 survives termination.
4. Enrollment, Accounts, and Third-Party Platforms
You are responsible for the accuracy of enrollment information and for maintaining the confidentiality of any account credentials. Our courses require student accounts on third-party learning platforms, which may include Salesforce Trailhead and Slicer Cloud. Those platforms are governed by their own terms and privacy policies, which we do not control. The Enrolling Adult is responsible for creating, supervising, and providing any consent those platforms require.
5. Fees and Payment
Course fees are as stated at checkout. Payment is processed through our third-party payment processor. You authorize us (or our processor) to charge the payment method you provide. All fees are in U.S. dollars. Except as stated in our Refund Policy, fees are due in full at enrollment.
6. Intellectual Property
All course content, materials, recordings, curricula, and the Natulo name and marks are owned by Consulting on Demand LLC or its licensors. We grant you a limited, personal, non-transferable, non-exclusive license to access and use the materials for the enrolled student's own educational use during the enrollment period. You may not record, reproduce, redistribute, resell, publicly display, or create derivative works from the materials without our written permission.
7. Refunds
Refunds, cancellations, and transfers are governed by our Refund, Cancellation & Transfer Policy, which is incorporated by reference. Where these Terms and the Refund Policy conflict on the subject of refunds, cancellations, or transfers, the Refund Policy controls.
8. Acceptable Use and Student Conduct
You and the student agree not to: disrupt sessions; harass instructors or other students; share access credentials or paid materials; record sessions without our permission; or use the Services unlawfully. We may suspend or remove any student for conduct that harms other participants or the delivery of the Services. This Section 8 survives termination.
9. Recordings and Media
Live sessions may be recorded for instructional use only. California is a two-party (all-party) consent state; enrollment includes consent to be recorded during sessions. We do not use session recordings or student work for marketing unless you sign a separate media release. Retention of recordings is described in our Privacy Policy.
10. Third-Party Services and Links
The Services may link to or rely on third-party platforms and content. We are not responsible for third-party services, and your use of them is at your own risk and subject to their terms.
11. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant any particular educational, academic, admissions, or career outcome. To the extent any warranty cannot be disclaimed under applicable law, it is limited to the minimum period and scope permitted.
12. Limitation of Liability
To the fullest extent permitted by law:
(a) we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, or goodwill; and
(b) our total aggregate liability arising out of or relating to the Services will not exceed the amount you actually paid to us in the 12 months preceding the event giving rise to the claim.
Nothing in these Terms limits liability that cannot be limited under California Civil Code § 1668 (including fraud, willful injury, or violation of law) or any other liability that cannot be excluded under applicable law. This Section 12 survives termination.
13. Indemnification
You agree to indemnify and hold harmless Consulting on Demand LLC and its members, managers, employees, contractors, and instructors from any claim arising out of your or the student's breach of these Terms, misuse of the Services, violation of law, or a false statement regarding the student's age or your authority. This Section 13 survives termination.
14. Dispute Resolution; Venue; Class Waiver
DRAFTING NOTE: We recommended against arbitration at your price point (AAA consumer fees put ~$2,500+ per case on the business). This clause uses courts + a small-claims carve-out instead. Confirm your county for the venue blank.
14.1 Informal Resolution First. Before filing anything, the parties agree to attempt to resolve the dispute informally by written notice, and to allow 30 days to resolve it.
14.2 Small Claims Carve-Out. Either party may bring an individual claim in small claims court (California's individual limit is $12,500), and this section does not prevent that.
14.3 Governing Law and Venue. These Terms are governed by California law without regard to conflict-of-laws rules. Except for small claims matters, the parties agree to the exclusive jurisdiction and venue of the state and federal courts located in Riverside County, California, and waive any objection to that venue.
14.4 Jury Waiver. To the extent permitted by law, each party waives any right to a jury trial.
14.5 Class Action Waiver. To the extent permitted by law, disputes will be brought only in an individual capacity and not as a plaintiff or class member in any class or representative proceeding. This waiver does not apply to claims for public injunctive relief, which cannot be waived under California law (McGill v. Citibank). If this Section 14.5 is found unenforceable in whole or part, that portion is severable and the remainder of Section 14 remains in effect.
14.6 Attorney's Fees. In any action to enforce these Terms, the prevailing party is entitled to recover reasonable attorney's fees and costs. This fee provision is mutual (Cal. Civ. Code § 1717).
15. Chargebacks
If you have a billing concern, contact us first at billing@consulting-ondemand.com. Initiating a chargeback for a charge that is valid under these Terms and the Refund Policy, without first contacting us, is a breach of these Terms. Nothing here limits your rights under applicable law or your card network's rules.
16. Termination
We may suspend or terminate access for breach of these Terms or the acceptable-use rules. Sections that by their nature should survive (including 1, 3.3, 6, 7, 8, 9, 11, 12, 13, 14, 15, and 17–23) survive termination.
17. Force Majeure
We are not liable for any delay or failure to perform due to causes beyond our reasonable control, including acts of God, natural disasters, epidemics, utility or internet failures, or actions of third-party platforms. Where a session is disrupted by such an event, we will make reasonable efforts to reschedule or provide a recording.
18. Changes to the Services or Fees
We may modify or discontinue features of the Services. Fee changes apply prospectively to new enrollments.
19. Changes to These Terms
We may update these Terms. Material changes take effect on the "Effective" date shown above and, for changes affecting active enrollments, we will provide reasonable notice. Continued use after the effective date constitutes acceptance.
20. Electronic Communications and Signatures
You consent to receive communications from us electronically and agree that electronic acceptance (including the checkout checkbox) has the same effect as a handwritten signature.
21. Assignment
You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
22. General
22.1 Entire Agreement. These Terms, the Privacy Policy, and the Refund Policy are the entire agreement between the parties on this subject.
22.2 Severability. If any provision is unenforceable, the rest remains in effect and the unenforceable provision is limited to the minimum extent necessary.
22.3 No Waiver. Our failure to enforce a provision is not a waiver.
22.4 Order of Precedence. On refunds/cancellations/transfers, the Refund Policy controls; otherwise these Terms control over other materials.
22.5 No Third-Party Beneficiaries. These Terms do not create rights in any person other than the parties, except that our members, managers, employees, contractors, and instructors are intended beneficiaries of Sections 12 and 13.
22.6 Relationship. No partnership, joint venture, agency, or employment relationship is created.
22.7 Notices. Notices to you may be sent to the email address on your enrollment and are deemed received when sent. Notices to us must be sent to support@consulting-ondemand.com and, for legal notices, by mail to 40381 Trenton Ct., Temecula, CA 92591
22.8 Survival. Sections 1, 3.3, 6, 7, 8, 9, 11, 12, 13, 14, 15, 16, 17, and 22 survive termination.
22.9 Headings. Headings are for convenience only and do not affect interpretation.
22.10 Interpretation. These Terms will not be construed against a party merely because that party drafted them.
23. Contact
Consulting on Demand LLC, 40381 Trenton Ct., Temecula, CA 92591 Email: support@consulting-ondemand.com Phone: 714-263-5976